FAQs

How does shipping work?

Shipping on all orders starts at a $5.00 flat fee and is .50 cents extra per item. All purchased items will be shipped within one week of your order. If you need something sooner, please contact me, and I will do my best to expedite your order.

Do you offer local pickup?

Yes! Local pickup is free and easy. When you’re checking out, please choose the ‘LOCAL PICKUP ONLY’ option under shipping and I’ll email you to coordinate day/time. (Note: You will still have to enter your shipping details.)

Is the listed prices for one soap or multiple soaps?

One (1) soap.

Do you host soap workshops for adults and kids?

Yes! More info on workshops can be found here.  

Do you create custom orders? Bulk orders?

Yes, we can do bulk orders for weddings, bachelorettes, bridal showers or corporate events can be created custom as well. If you are looking for a custom-made product, please contact me at thelavendersachet@gmail.com and I would be happy to work with you. Please add “CUSTOM ORDER” to the subject line and include as much detail as possible (quantity, colors, scent, date needed, occasion, etc.).

Retailers, you can also find my products on Faire.com for bulk orders.

How big is each soap?

Soap size ranges from 3.5’’ in height to 3” in width; each soap weighs 4-5 oz.

What ingredients are used in the soaps?

Each soap is made from all-natural, 100% pure vegetable base glycerin, soap colorant, essential oil and/or fragrance oil and mica.

When is a good occasion to ‘gift’ soap?

Lots of occasions! Soap makes a lovely housewarming gift, bridal or baby shower favors, stocking stuffers, a thoughtful Mother’s Day or teacher appreciation present, or an “I’m just thinking of you” gift. IMO, life is all about the small joys right now.

Is your soap vegan?

Yes. All of the glycerin used in the soaps are vegetable-based.

Does your soap contain parabens?

No, it does not contain any parabens.

Where does your packaging come from?

90% of all packaging materials (boxes, air bags, bubble wrap, etc.) are recycled from the family bicycle shop, Jim’s Bicycle Shop in Cincinnati.

What is your return policy?

If you are unhappy with your soaps for any reason, simply send it back for a refund. Please include the original sales slip, unused soap and send back within five (5) days of delivery. If your order arrived damaged or I made an error, I will replace your order free of charge with no additional shipping fees.